JANEY from SUFFOLK: UNITED KINGDOM
I bought our sail Shade having seen one in a garden I designed. I cant recommend them highly enough great service and product. Thank you
PAUL from MASSACHUSETTS: UNITED STATES
I purchased a triangular shade sale with the heavy commercial fabric. Overall it is very good. The size is approximately 33ft x 28ft x 24ft with 2 sides fixed to my house and one to a 5" diameter structural steel pole set into the earth 6 feet deep with 12cf (1 500 pounds) of concrete footing. This provided very secure non moving attachment points. When ordering I purchased the stainless hardware turnbuckles and specified the allowance for measurements. However upon installation and fully tightening the turnbuckles the sail sagged too much. I was advised by customer service to make the sail tighter by purchasing additional hardware. I had to set aside the provided (purchased) stainless hardware and purchase some additional removable stainless chain links for approximately $120 additional to make the sail tighter. This is unfortunate since I should not have had this problem with accurate actual point to point measurements and the factory providing the hardware allowance. I had to basically buy the hardware twice and no longer have the ability to adjust the tension. Other than that it provides nice shade and handles the wind well. Definitely I would recommend adding a rope light. This worked out well also. Thank you.
PETER from BRUNEI DARUSSALAM
I bought three sails for a commercial installation. I am very happy with the service and the prompt feed back from Roland. The sails arrived earlier than expected in these COVID 19 times. Fitment was excellent. I received emails at times which I did not expect anyone to be working. Keep up the great work Roland.
IAN from VICTORIA: AUSTRALIA
Have marked all questions with a 10/10 I must admitt I was a little sceptical when I purchased the shade sail However to my pleasant surprise every was perfect and could not believe the delivery time. Well done regards Ian
PETER from ONTARIO: CANADA
I am very happy with the product and will buy again.
HENRY from COLORADO: UNITED STATES
I was amazed with the speed and quality of sail delivered. We considered several different vendors each offering slightly different options. Whoever answers (mostly Roland) the contact questions on the website was always prompt with a well-considered response. At one stage we were considering an 8 point sail. I send in a PDF sketch of what I had in mind. They took the time to make adjustments to the diagram and suggest the best solution. I definitely recommend them to anyone wanting a sail.
ROBERT from LAS VEGAS: UNITED STATES
We live in the Las Vegas NV area and so we get pretty hot and some serious winds (35-40 MPH gusts). The sail has done exceptionally well and looks great. We were amazed at the quality of construction. We will definitely buy from them again.
GREG from PENNSYLVANIA: UNITED STATES
This is our second purchase of a Sail Shade. Our first purchase was over 10 yrs ago and unfortunately tropical storms winds brought them down. Without hesitation I reordered another. This time due to new sail shade dimensions I had questions before ordering it. I left these on their website and the next day received a call from Roland. He was professional courteous and a gentleman and made sure he answered all my questions. When he found out I was installing it myself he spent additional time giving me advice on how to make the install go smooth. We have had nothing but compliments on the look of the sail shade and look forward to enjoying it for year's to come. PS. The amount heat it blocks is fantastic. In the past at times our deck thermometer has read near 100 degrees. We now are able to use our deck all summer long. THANK YOU ROLAND!!!
YVONNE from CALIFORNIA: UNITED STATES
I have nothing but good feedback for Sail Shade World. I did a lot of research and ultimately asked a lot of questions and I believe it was the owner answered every one of them promptly and completely. Their web site gives you absolutely everything you need to design measure and install your sail shade perfectly. I am a detail person and they provided me all the detail I could ever want. :-) Then I finally ordered a custom shade and thought I was ordering it from their warehouse in the US. But that wasn't the case since it was custom it needed to be made and shipped from China. I ordered it on Friday afternoon and it was delivered to my doorstep the following Wed. Custom made sail shade from China in 5 days totally mind blowing. It is now installed and we LOVE it. I highly recommend Sail Shade World you won't be disappointed.
ANDRE from ARIZONA: UNITED STATES
The Sail Shade is a fantastic product. The quality of construction is second to none. The custom made form was easy to follow and submit and the end product fit as requested. I will definitely recommend Sail Shade to friends and family because of all of this plus it is holding up well in the Arizona sun. Thanks!
KAREN from MONTREAL: QUEBEC: CANADA
Love the product! And the delivery was fast much appreciate it! Will definitely consider SailShadeWorld again if looking for shade sails in future.
VINCENT from DUNNELLON: FLORIDA: UNITED STATES
Very pleased and extremely satified with the whole process.The shade looks and works great !
JUSTIN from FRESNO: CALIFORNIA: UNITED STATES
Perfect fit. Tightened easily. High quality with a fast ship.